Frequently Asked Questions

Quick answers to the most common questions

Services & Booking
3 Questions

You can easily book an appointment through our website by clicking the "Book Now" button, selecting your preferred service, choosing a date and time, and confirming your booking. You will receive a confirmation email with all the details.

Yes, you can reschedule or cancel your appointment up to 24 hours before the scheduled time. Simply log into your account and manage your bookings, or contact us directly for assistance.

We accept multiple payment methods including credit/debit cards (Visa, Mastercard), digital wallets, bank transfers, and cash payments at our location. All online payments are processed securely.

Products & Orders
3 Questions

Yes, we offer nationwide delivery for all our beauty and skincare products. Standard delivery takes 3-5 business days, and express delivery is available for select areas with 1-2 day delivery.

We offer a 14-day return policy for unopened products in their original packaging. If a product arrives damaged, please contact us within 48 hours and we will arrange a replacement or full refund.

Absolutely! All our products are 100% authentic, sourced directly from authorized distributors and manufacturers. We carry internationally renowned brands and each product comes with a certificate of authenticity.

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